Didn't land right? You've got 30 days from delivery to send it back for a full refund or swap it for another size. No forms, no runaround — just email us.
Return or exchange any unworn piece within 30 days of delivery, tags and packaging intact.
Message hello@vorce.store with your order number. We'll send a return label and next steps within 24 hours.
Once your return is inspected, refunds land back on your original payment method in 5–7 business days.
Only if you're returning for a refund rather than exchanging for a different size or color — in that case it's a flat $6, deducted from your refund. Exchanges and defective items ship free both ways.
Final Sale items are not eligible for return or exchange — this is called out clearly on the product page and at checkout before you buy.
We inspect returns within 2 business days of arrival, then issue your refund immediately. Your bank typically takes another 5–7 business days to post it to your account.
We can exchange for a different size or color of the same piece. For a different item entirely, return your original for a refund and place a new order — it's faster than a manual swap.
No problem — email hello@vorce.store with your order number and we'll resend it right away.
This is a sample page.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.